Private Tours & Authentic Experiences in the Basque Country
Discover the Basque Country with The Basque Way - premium private tours, tailor-made itineraries, and authentic experiences guided by Etienne Lecuivre, your local English-speaking expert.
Discover the Basque Country with The Basque Way - premium private tours, tailor-made itineraries, and authentic experiences guided by Etienne Lecuivre, your local English-speaking expert.
Private Tours &
Authentic Experiences in the Basque Country
Discover the Basque Country with The Basque Way - premium private tours, tailor-made itineraries, and authentic experiences guided by Etienne Lecuivre, your local English-speaking expert.
Discover the Basque Country Through Local Eyes
The Basque Way is a boutique tour company based in Biarritz, offering exclusive private tours and corporate travel experiences across the Basque Country. Our mission is simple: to share the authentic Basque spirit through personalized, luxurious, and meaningful adventures.
Private tours & Sightseeing Transfers
Corporate Events & Seminars
Special events
Travel in Comfort
Experience a stress-free journey with private driver-guided tours starting anywhere — Bilbao, San Sebastián, Biarritz, Saint-Jean-de-Luz, Bayonne…
Your itinerary is fully customizable to match your pace and passions: food, wine, nature, or culture.
Private tours & Sightseeing Transfers
Corporate Events & Seminars
Special events
Travel in Comfort
Experience a stress-free journey with private driver-guided tours starting anywhere — Bilbao, San Sebastián, Biarritz, Saint-Jean-de-Luz, Bayonne…
Your itinerary is fully customizable to match your pace and passions: food, wine, nature, or culture.
Private tours & Sightseeing Transfers
Corporate
Special events
Travel in Comfort
Experience a stress-free journey with private driver-guided tours starting anywhere — Bilbao, San Sebastián, Biarritz, Saint-Jean-de-Luz, Bayonne…
Your itinerary is fully customizable to match your pace and passions: food, wine, nature, or culture.
Tailor-Made Experiences
Whether you want to explore hidden Basque villages, discover the best pintxos
in San Sebastián, or visit family-run vineyards known only to locals
The Basque Way opens doors to a truly local world.
Whether you want to explore hidden Basque villages, discover the best pintxos
in San Sebastián, or visit family-run vineyards known only to locals
The Basque Way opens doors to a truly local world.
Whether you want to explore hidden Basque villages, discover the best pintxos
in San Sebastián, or visit family-run vineyards known only to locals
The Basque Way opens doors to a truly local world.
Why Choose The Basque Way
CUSTOMIZED
100% tailor-made itineraries designed around your interests and schedule.
PREMIUM
Luxury van transport for up to 8 guests. Larger groups on request.
LOCAL
Guided by Etienne, a passionate Basque insider and experienced host.
Testimonials
Testimonials
A great visit, complete and unusual! We traveled with family, and Etienne was able to adapt perfectly to our group in terms of organization, it was great! Small hidden alleys, very good restaurant addresses, authentic experiences...
Spencer - San Francisco
We discovered the villages’ must-sees and surroundings, but also the most secret corners, and to know more about history and the local and unusual anecdotes Etienne has the art of telling! In short we had an exciting stay and we loved our guide! To do again if we return, without hesitation!
Julia - London
An unforgettable experience in French Basque Country! We were lucky to have Etienne as our guide and we couldn’t be more grateful. From the beginning he was friendly, attentive and always positive. Besides, he took amazing photos of us, always looking for the best angle and the perfect time, like a professional!
Fernando - Mexico
Basque exploration according to your own wishes! It couldn't be better! We spent an absolutely amazing day in San Sebastian and French Coast. Etienne our guide adapted extremely well to our group. The highlight was really to personalize the tour, we wanted to see the most unusual places in the region but we also wanted to taste local food.
Hugo - Osaka
Etienne answered all our questions clearly and knowledgeably, and you could tell he knows the region very well. It made every step interesting, comfortable and fun. If you are thinking of taking a tour in the area, don’t hesitate to ask for Etienne. It guarantees a warm, fun and unforgettable experience!
Emma - New-York
A great visit, complete and unusual! We traveled with family, and Etienne was able to adapt perfectly to our group in terms of organization, it was great! Small hidden alleys, very good restaurant addresses, authentic experiences...
Spencer - San Francisco
We discovered the villages’ must-sees and surroundings, but also the most secret corners, and to know more about history and the local and unusual anecdotes Etienne has the art of telling! In short we had an exciting stay and we loved our guide! To do again if we return, without hesitation!
Julia - London
An unforgettable experience in French Basque Country! We were lucky to have Etienne as our guide and we couldn’t be more grateful. From the beginning he was friendly, attentive and always positive. Besides, he took amazing photos of us, always looking for the best angle and the perfect time, like a professional!
Fernando - Mexico
Basque exploration according to your own wishes! It couldn't be better! We spent an absolutely amazing day in San Sebastian and French Coast. Etienne our guide adapted extremely well to our group. The highlight was really to personalize the tour, we wanted to see the most unusual places in the region but we also wanted to taste local food.
Hugo - Osaka
A great visit, complete and unusual! We traveled with family, and Etienne was able to adapt perfectly to our group in terms of organization, it was great! Small hidden alleys, very good restaurant addresses, authentic experiences...
Spencer - San Francisco
We discovered the villages’ must-sees and surroundings, but also the most secret corners, and to know more about history and the local and unusual anecdotes Etienne has the art of telling! In short we had an exciting stay and we loved our guide! To do again if we return, without hesitation!
Julia - London
An unforgettable experience in French Basque Country! We were lucky to have Etienne as our guide and we couldn’t be more grateful. From the beginning he was friendly, attentive and always positive. Besides, he took amazing photos of us, always looking for the best angle and the perfect time, like a professional!
Fernando - Mexico
Basque exploration according to your own wishes! It couldn't be better! We spent an absolutely amazing day in San Sebastian and French Coast. Etienne our guide adapted extremely well to our group. The highlight was really to personalize the tour, we wanted to see the most unusual places in the region but we also wanted to taste local food.
Hugo - Osaka
A great visit, complete and unusual! We traveled with family, and Etienne was able to adapt perfectly to our group in terms of organization, it was great! Small hidden alleys, very good restaurant addresses, authentic experiences...
Spencer - San Francisco
We discovered the villages’ must-sees and surroundings, but also the most secret corners, and to know more about history and the local and unusual anecdotes Etienne has the art of telling! In short we had an exciting stay and we loved our guide! To do again if we return, without hesitation!
Julia - London
An unforgettable experience in French Basque Country! We were lucky to have Etienne as our guide and we couldn’t be more grateful. From the beginning he was friendly, attentive and always positive. Besides, he took amazing photos of us, always looking for the best angle and the perfect time, like a professional!
Fernando - Mexico
Basque exploration according to your own wishes! It couldn't be better! We spent an absolutely amazing day in San Sebastian and French Coast. Etienne our guide adapted extremely well to our group. The highlight was really to personalize the tour, we wanted to see the most unusual places in the region but we also wanted to taste local food.
Hugo - Osaka
A great visit, complete and unusual! We traveled with family, and Etienne was able to adapt perfectly to our group in terms of organization, it was great! Small hidden alleys, very good restaurant addresses, authentic experiences...
Spencer - San Francisco
We discovered the villages’ must-sees and surroundings, but also the most secret corners, and to know more about history and the local and unusual anecdotes Etienne has the art of telling! In short we had an exciting stay and we loved our guide! To do again if we return, without hesitation!
Julia - London
An unforgettable experience in French Basque Country! We were lucky to have Etienne as our guide and we couldn’t be more grateful. From the beginning he was friendly, attentive and always positive. Besides, he took amazing photos of us, always looking for the best angle and the perfect time, like a professional!
Fernando - Mexico
Basque exploration according to your own wishes! It couldn't be better! We spent an absolutely amazing day in San Sebastian and French Coast. Etienne our guide adapted extremely well to our group. The highlight was really to personalize the tour, we wanted to see the most unusual places in the region but we also wanted to taste local food.
Hugo - Osaka
1. About The Basque Way
1. What is The Basque Way and what type of services do you offer? The Basque Way is a boutique travel company based in Biarritz, specializing in luxury private tours, premium transportation, and tailor-made itineraries across both the French and Spanish Basque Country. We curate authentic experiences combining culture, gastronomy, nature, and insider access to exceptional local places and people. 2. Where are you based and which areas do you cover? We are located in Biarritz, France, and operate throughout the region including: - French Basque Country: Biarritz, Bayonne, Saint-Jean-de-Luz, Espelette, Ainhoa, Sare, Saint-Jean-Pied-de-Port - Spanish Basque Country: San Sebastián, Hondarribia, Pasajes, Bilbao, Getaria, Rioja wine region - Multi-day routes between Bordeaux and Bilbao 3. What makes The Basque Way different from other tour companies? Our tours are led by local experts, offering deep cultural storytelling and exclusive access to people, places, and traditions that are not found in guidebooks. We focus on authenticity, comfort, and personalized service, designing each experience around your interests - not a pre-set itinerary. 4. Do you offer private tours only, or group experiences as well? Most of our services are fully private and tailor-made, but we also assist corporate groups, seminars, retreats, and small events with premium transport and curated activities. 5. What languages do your guides speak? We offer tours in English, French, and Spanish, with guides experienced in welcoming international travelers. 6. Can you customize a tour based on our interests? Absolutely. Every experience can be tailored to your passions -gastronomy, wine, history, hiking, coastal scenery, surfing culture, photography, local artisans, and more. 7. Do you operate in both French and Spanish Basque Country? Yes. We seamlessly operate on both sides of the border, allowing you to explore France and Spain in a single day, with expert cultural insights from each side.
2. Private Tours & Experiences
8. What are your most popular private tours? Our top-rated tours include: - French Basque Coast: Biarritz, Bidart, Guéthary, Saint-Jean-de-Luz - Inland Basque Villages: Sare, Ainhoa, Espelette - Coastal day trip from San Sebastián to France - Rioja wine region & Marqués de Riscal - Private food & artisan experiences - Hiking and nature immersions in the mountains 9. Do you offer full-day and half-day tours? What is included? Yes. All tours include private transportation, an English-speaking driver-guide, curated stops, storytelling, and optional reservations for restaurants, tastings, or special experiences. 10. Can you arrange exclusive experiences? Yes - we specialize in authentic, insider access such as: - Meeting local producers and artisans - Private tastings (wine, cider, cheese, charcuterie) - Boat experiences - Market tours with a local chef - Visits to working farms - Private sports demonstrations (pelota, rural games) 11. Do your tours include skip-the-line or private access? Whenever possible, we arrange priority access or private experiences, especially with wineries, cultural sites, and artisan workshops. 12. Can you organize multi-day itineraries between Bordeaux and Bilbao? Yes. We design bespoke 2- to 15-day itineraries including transportation, hotel suggestions, curated activities, and reservation assistance. 13. Do you offer tours from San Sebastián into the French Basque Country? Yes - this is one of our specialties. We frequently pick up guests in San Sebastián for exclusive tours to Biarritz, Saint-Jean-de-Luz, Bayonne, and the inland villages. 14. Are your tours suitable for seniors or travelers with reduced mobility? Yes. Our routes can easily be adapted with flat paths, shorter walks, frequent stops, and comfortable premium vehicles.
3. Pricing & Booking
15. How much do your private tours cost? Pricing varies depending on duration, distance, and included experiences. Full-day private tours typically range from €650 to €850 per group, while half-day tours range from €350 to €550. 16. Is pricing per person or per group? Pricing is per group, up to 8 passengers per vehicle. 17. What payment methods do you accept? We accept: - Secure online credit card payments - Bank transfers - Payments by invoice for corporate clients 18. How far in advance should we book? We recommend booking 2–6 weeks in advance, especially during summer and holiday periods, as availability is limited. But you can also book at the last minute if we are available. 19. What is your cancellation policy? Our standard policy: Free cancellation up to 14 days before the tour 50% fee between 14 and 3 days 100% fee within 48 hours or no-show Corporate and multi-day itineraries may have specific conditions. 20. Do you require a deposit? For most bookings, full payment is required to confirm the date. For corporate or multi-day programs, a deposit may be requested.
4. Transportation & Logistics
21. What type of vehicles do you use? We operate comfortable, premium vehicles such as Mercedes, Ford, Volkswagen vans, hybrid sedans, and 7- to 9-seat executive vehicles (depending on availability). 22. Do you provide airport and hotel transfers? Yes. We offer transfers from: - Biarritz Airport (BIQ) - San Sebastián Airport (EAS) - Bilbao Airport (BIO) - Train stations in France and Spain - Hotels, villas, and private accommodations 23. Can you pick us up anywhere in France or Spain? Yes - cross-border pick-ups are possible, including San Sebastián, Hondarribia, and the French Basque coast. 24. Do you provide child seats? Yes - child seats and boosters are available upon request with prior notice. 25. Is transportation included in all tours? Yes. All private tours include door-to-door transportation in a premium, fully licensed vehicle.
5. Itineraries & Destinations
26. What are the must-see villages in the French Basque Country? Our favorite villages include Sare, Ainhoa, Espelette, Bayonne, La Bastide-Clairence, Saint-Jean-Pied-de-Port, and the coastal gems of Guéthary, Bidart, Biarritz and Saint-Jean-de-Luz. 27. Can we combine coastal towns and inland villages in one day? Yes - this is one of the best ways to experience the region. A typical full-day tour covers both elegant coastal towns and traditional mountain villages, offering a perfect contrast. 28. Do you offer winery tours in Rioja or txakoli regions? Yes. We organize private tours to: - Rioja (Marqués de Riscal, López de Heredia, boutique wineries) - Txakoli vineyards overlooking the Cantabrian Sea 29. Do you organize food tours? Yes - our gastronomic experiences include: - Pintxo tours in Spain - Chocolate and ham tasting in Bayonne - Visits of cider houses (sagardotegi) - Exclusive meals with local chefs - Market tours and seafood tastings 30. What happens in case of bad weather? We adapt the itinerary with flexible indoor options such as: - Local museums - Cider houses - Cultural visits - Gourmet tastings - Artisan workshops Light rain is common here, and most tours continue comfortably with adjustments.
6. Practical Information & Travel Tips for Visiting the Basque Country
31. Is the Basque Country a safe destination for travelers? Yes. The Basque Country is considered very safe, both on the French and Spanish sides. We operate in peaceful towns, villages, and coastal areas where travelers feel comfortable at all times. We also adjust itineraries depending on weather, events, or accessibility to ensure a seamless day. 32. What is the best time of year to visit the Basque Country? The Basque Country is a year-round destination. Spring and fall offer mild weather and fewer crowds. Summer is ideal for coastal activities and village visits. Winter is a great time for food lovers, local culture, and quiet, authentic experiences. We operate tours 365 days a year. 33. Do you organize family-friendly tours? Yes - we regularly welcome families with children and teenagers. We adapt the pace, activities, and lunch recommendations to create an enjoyable experience for all ages. Child seats are available upon request. 34. Can you help plan restaurant reservations during the tour? Of course. We can arrange reservations at local bistros, Michelin-starred restaurants, traditional cider houses, or seaside seafood restaurants. We know the best places depending on your style and preferences. 35. Do you offer tours for cruise passengers (Bilbao, San Sebastián, Biarritz)? Yes - we frequently work with cruise guests looking for high-end private shore excursions. We provide port pick-up, flexible timings, and custom itineraries depending on ship schedules. 36. How far is the Basque Country from San Sebastián, Bilbao, or Bordeaux? Distances are short and ideal for day trips: - San Sebastián → Biarritz: 45 minutes - San Sebastián → French Basque villages: 45–60 minutes - Bilbao → French Basque Country: 1h30–2h - Bordeaux → Biarritz: 2 hours 37. Do you offer photography-friendly tours or scenic viewpoints? Yes. We know the best coastal viewpoints, mountain overlooks, hidden streets, and sunrise/sunset spots for unforgettable photography moments. We can design a route specifically for photography lovers. 38. Can you help design a luxury itinerary including hotels and special experiences? Yes - we frequently assist travelers with curated, high-end itineraries including hotels, gastronomy, exclusive visits, winery tours, and premium transfers. We collaborate with luxury hotels, private villas, and local partners to elevate each stay. 39. Do you offer airport-to-airport or city-to-city private transfers combined with a tour? Yes - many guests choose a “transfer + tour” format between: - San Sebastián → Biarritz - Bilbao → Biarritz or Saint-Jean-de-Luz - Bordeaux → Basque Country We can include scenic stops, villages, wineries, or lunches along the way. 40. Are your tours suitable for travelers who want to avoid tourist crowds? Absolutely. One of our core values is exploring authentic basque culture and hidden gems, away from crowded areas. We design routes that focus on local life, off-the-beaten-path villages, and intimate experiences with artisans and producers.
1. About The Basque Way
1. What is The Basque Way and what type of services do you offer? The Basque Way is a boutique travel company based in Biarritz, specializing in luxury private tours, premium transportation, and tailor-made itineraries across both the French and Spanish Basque Country. We curate authentic experiences combining culture, gastronomy, nature, and insider access to exceptional local places and people. 2. Where are you based and which areas do you cover? We are located in Biarritz, France, and operate throughout the region including: - French Basque Country: Biarritz, Bayonne, Saint-Jean-de-Luz, Espelette, Ainhoa, Sare, Saint-Jean-Pied-de-Port - Spanish Basque Country: San Sebastián, Hondarribia, Pasajes, Bilbao, Getaria, Rioja wine region - Multi-day routes between Bordeaux and Bilbao 3. What makes The Basque Way different from other tour companies? Our tours are led by local experts, offering deep cultural storytelling and exclusive access to people, places, and traditions that are not found in guidebooks. We focus on authenticity, comfort, and personalized service, designing each experience around your interests - not a pre-set itinerary. 4. Do you offer private tours only, or group experiences as well? Most of our services are fully private and tailor-made, but we also assist corporate groups, seminars, retreats, and small events with premium transport and curated activities. 5. What languages do your guides speak? We offer tours in English, French, and Spanish, with guides experienced in welcoming international travelers. 6. Can you customize a tour based on our interests? Absolutely. Every experience can be tailored to your passions -gastronomy, wine, history, hiking, coastal scenery, surfing culture, photography, local artisans, and more. 7. Do you operate in both French and Spanish Basque Country? Yes. We seamlessly operate on both sides of the border, allowing you to explore France and Spain in a single day, with expert cultural insights from each side.
2. Private Tours & Experiences
8. What are your most popular private tours? Our top-rated tours include: - French Basque Coast: Biarritz, Bidart, Guéthary, Saint-Jean-de-Luz - Inland Basque Villages: Sare, Ainhoa, Espelette - Coastal day trip from San Sebastián to France - Rioja wine region & Marqués de Riscal - Private food & artisan experiences - Hiking and nature immersions in the mountains 9. Do you offer full-day and half-day tours? What is included? Yes. All tours include private transportation, an English-speaking driver-guide, curated stops, storytelling, and optional reservations for restaurants, tastings, or special experiences. 10. Can you arrange exclusive experiences? Yes - we specialize in authentic, insider access such as: - Meeting local producers and artisans - Private tastings (wine, cider, cheese, charcuterie) - Boat experiences - Market tours with a local chef - Visits to working farms - Private sports demonstrations (pelota, rural games) 11. Do your tours include skip-the-line or private access? Whenever possible, we arrange priority access or private experiences, especially with wineries, cultural sites, and artisan workshops. 12. Can you organize multi-day itineraries between Bordeaux and Bilbao? Yes. We design bespoke 2- to 15-day itineraries including transportation, hotel suggestions, curated activities, and reservation assistance. 13. Do you offer tours from San Sebastián into the French Basque Country? Yes - this is one of our specialties. We frequently pick up guests in San Sebastián for exclusive tours to Biarritz, Saint-Jean-de-Luz, Bayonne, and the inland villages. 14. Are your tours suitable for seniors or travelers with reduced mobility? Yes. Our routes can easily be adapted with flat paths, shorter walks, frequent stops, and comfortable premium vehicles.
3. Pricing & Booking
15. How much do your private tours cost? Pricing varies depending on duration, distance, and included experiences. Full-day private tours typically range from €650 to €850 per group, while half-day tours range from €350 to €550. 16. Is pricing per person or per group? Pricing is per group, up to 8 passengers per vehicle. 17. What payment methods do you accept? We accept: - Secure online credit card payments - Bank transfers - Payments by invoice for corporate clients 18. How far in advance should we book? We recommend booking 2–6 weeks in advance, especially during summer and holiday periods, as availability is limited. But you can also book at the last minute if we are available. 19. What is your cancellation policy? Our standard policy: Free cancellation up to 14 days before the tour 50% fee between 14 and 3 days 100% fee within 48 hours or no-show Corporate and multi-day itineraries may have specific conditions. 20. Do you require a deposit? For most bookings, full payment is required to confirm the date. For corporate or multi-day programs, a deposit may be requested.
4. Transportation & Logistics
21. What type of vehicles do you use? We operate comfortable, premium vehicles such as Mercedes, Ford, Volkswagen vans, hybrid sedans, and 7- to 9-seat executive vehicles (depending on availability). 22. Do you provide airport and hotel transfers? Yes. We offer transfers from: - Biarritz Airport (BIQ) - San Sebastián Airport (EAS) - Bilbao Airport (BIO) - Train stations in France and Spain - Hotels, villas, and private accommodations 23. Can you pick us up anywhere in France or Spain? Yes - cross-border pick-ups are possible, including San Sebastián, Hondarribia, and the French Basque coast. 24. Do you provide child seats? Yes - child seats and boosters are available upon request with prior notice. 25. Is transportation included in all tours? Yes. All private tours include door-to-door transportation in a premium, fully licensed vehicle.
5. Itineraries & Destinations
26. What are the must-see villages in the French Basque Country? Our favorite villages include Sare, Ainhoa, Espelette, Bayonne, La Bastide-Clairence, Saint-Jean-Pied-de-Port, and the coastal gems of Guéthary, Bidart, Biarritz and Saint-Jean-de-Luz. 27. Can we combine coastal towns and inland villages in one day? Yes - this is one of the best ways to experience the region. A typical full-day tour covers both elegant coastal towns and traditional mountain villages, offering a perfect contrast. 28. Do you offer winery tours in Rioja or txakoli regions? Yes. We organize private tours to: - Rioja (Marqués de Riscal, López de Heredia, boutique wineries) - Txakoli vineyards overlooking the Cantabrian Sea 29. Do you organize food tours? Yes - our gastronomic experiences include: - Pintxo tours in Spain - Chocolate and ham tasting in Bayonne - Visits of cider houses (sagardotegi) - Exclusive meals with local chefs - Market tours and seafood tastings 30. What happens in case of bad weather? We adapt the itinerary with flexible indoor options such as: - Local museums - Cider houses - Cultural visits - Gourmet tastings - Artisan workshops Light rain is common here, and most tours continue comfortably with adjustments.
6. Practical Information & Travel Tips for Visiting the Basque Country
31. Is the Basque Country a safe destination for travelers? Yes. The Basque Country is considered very safe, both on the French and Spanish sides. We operate in peaceful towns, villages, and coastal areas where travelers feel comfortable at all times. We also adjust itineraries depending on weather, events, or accessibility to ensure a seamless day. 32. What is the best time of year to visit the Basque Country? The Basque Country is a year-round destination. Spring and fall offer mild weather and fewer crowds. Summer is ideal for coastal activities and village visits. Winter is a great time for food lovers, local culture, and quiet, authentic experiences. We operate tours 365 days a year. 33. Do you organize family-friendly tours? Yes - we regularly welcome families with children and teenagers. We adapt the pace, activities, and lunch recommendations to create an enjoyable experience for all ages. Child seats are available upon request. 34. Can you help plan restaurant reservations during the tour? Of course. We can arrange reservations at local bistros, Michelin-starred restaurants, traditional cider houses, or seaside seafood restaurants. We know the best places depending on your style and preferences. 35. Do you offer tours for cruise passengers (Bilbao, San Sebastián, Biarritz)? Yes - we frequently work with cruise guests looking for high-end private shore excursions. We provide port pick-up, flexible timings, and custom itineraries depending on ship schedules. 36. How far is the Basque Country from San Sebastián, Bilbao, or Bordeaux? Distances are short and ideal for day trips: - San Sebastián → Biarritz: 45 minutes - San Sebastián → French Basque villages: 45–60 minutes - Bilbao → French Basque Country: 1h30–2h - Bordeaux → Biarritz: 2 hours 37. Do you offer photography-friendly tours or scenic viewpoints? Yes. We know the best coastal viewpoints, mountain overlooks, hidden streets, and sunrise/sunset spots for unforgettable photography moments. We can design a route specifically for photography lovers. 38. Can you help design a luxury itinerary including hotels and special experiences? Yes - we frequently assist travelers with curated, high-end itineraries including hotels, gastronomy, exclusive visits, winery tours, and premium transfers. We collaborate with luxury hotels, private villas, and local partners to elevate each stay. 39. Do you offer airport-to-airport or city-to-city private transfers combined with a tour? Yes - many guests choose a “transfer + tour” format between: - San Sebastián → Biarritz - Bilbao → Biarritz or Saint-Jean-de-Luz - Bordeaux → Basque Country We can include scenic stops, villages, wineries, or lunches along the way. 40. Are your tours suitable for travelers who want to avoid tourist crowds? Absolutely. One of our core values is exploring authentic basque culture and hidden gems, away from crowded areas. We design routes that focus on local life, off-the-beaten-path villages, and intimate experiences with artisans and producers.
1. About The Basque Way
1. What is The Basque Way and what type of services do you offer? The Basque Way is a boutique travel company based in Biarritz, specializing in luxury private tours, premium transportation, and tailor-made itineraries across both the French and Spanish Basque Country. We curate authentic experiences combining culture, gastronomy, nature, and insider access to exceptional local places and people. 2. Where are you based and which areas do you cover? We are located in Biarritz, France, and operate throughout the region including: - French Basque Country: Biarritz, Bayonne, Saint-Jean-de-Luz, Espelette, Ainhoa, Sare, Saint-Jean-Pied-de-Port - Spanish Basque Country: San Sebastián, Hondarribia, Pasajes, Bilbao, Getaria, Rioja wine region - Multi-day routes between Bordeaux and Bilbao 3. What makes The Basque Way different from other tour companies? Our tours are led by local experts, offering deep cultural storytelling and exclusive access to people, places, and traditions that are not found in guidebooks. We focus on authenticity, comfort, and personalized service, designing each experience around your interests - not a pre-set itinerary. 4. Do you offer private tours only, or group experiences as well? Most of our services are fully private and tailor-made, but we also assist corporate groups, seminars, retreats, and small events with premium transport and curated activities. 5. What languages do your guides speak? We offer tours in English, French, and Spanish, with guides experienced in welcoming international travelers. 6. Can you customize a tour based on our interests? Absolutely. Every experience can be tailored to your passions -gastronomy, wine, history, hiking, coastal scenery, surfing culture, photography, local artisans, and more. 7. Do you operate in both French and Spanish Basque Country? Yes. We seamlessly operate on both sides of the border, allowing you to explore France and Spain in a single day, with expert cultural insights from each side.
2. Private Tours & Experiences
8. What are your most popular private tours? Our top-rated tours include: - French Basque Coast: Biarritz, Bidart, Guéthary, Saint-Jean-de-Luz - Inland Basque Villages: Sare, Ainhoa, Espelette - Coastal day trip from San Sebastián to France - Rioja wine region & Marqués de Riscal - Private food & artisan experiences - Hiking and nature immersions in the mountains 9. Do you offer full-day and half-day tours? What is included? Yes. All tours include private transportation, an English-speaking driver-guide, curated stops, storytelling, and optional reservations for restaurants, tastings, or special experiences. 10. Can you arrange exclusive experiences? Yes - we specialize in authentic, insider access such as: - Meeting local producers and artisans - Private tastings (wine, cider, cheese, charcuterie) - Boat experiences - Market tours with a local chef - Visits to working farms - Private sports demonstrations (pelota, rural games) 11. Do your tours include skip-the-line or private access? Whenever possible, we arrange priority access or private experiences, especially with wineries, cultural sites, and artisan workshops. 12. Can you organize multi-day itineraries between Bordeaux and Bilbao? Yes. We design bespoke 2- to 15-day itineraries including transportation, hotel suggestions, curated activities, and reservation assistance. 13. Do you offer tours from San Sebastián into the French Basque Country? Yes - this is one of our specialties. We frequently pick up guests in San Sebastián for exclusive tours to Biarritz, Saint-Jean-de-Luz, Bayonne, and the inland villages. 14. Are your tours suitable for seniors or travelers with reduced mobility? Yes. Our routes can easily be adapted with flat paths, shorter walks, frequent stops, and comfortable premium vehicles.
3. Pricing & Booking
15. How much do your private tours cost? Pricing varies depending on duration, distance, and included experiences. Full-day private tours typically range from €650 to €850 per group, while half-day tours range from €350 to €550. 16. Is pricing per person or per group? Pricing is per group, up to 8 passengers per vehicle. 17. What payment methods do you accept? We accept: - Secure online credit card payments - Bank transfers - Payments by invoice for corporate clients 18. How far in advance should we book? We recommend booking 2–6 weeks in advance, especially during summer and holiday periods, as availability is limited. But you can also book at the last minute if we are available. 19. What is your cancellation policy? Our standard policy: Free cancellation up to 14 days before the tour 50% fee between 14 and 3 days 100% fee within 48 hours or no-show Corporate and multi-day itineraries may have specific conditions. 20. Do you require a deposit? For most bookings, full payment is required to confirm the date. For corporate or multi-day programs, a deposit may be requested.
4. Transportation & Logistics
21. What type of vehicles do you use? We operate comfortable, premium vehicles such as Mercedes, Ford, Volkswagen vans, hybrid sedans, and 7- to 9-seat executive vehicles (depending on availability). 22. Do you provide airport and hotel transfers? Yes. We offer transfers from: - Biarritz Airport (BIQ) - San Sebastián Airport (EAS) - Bilbao Airport (BIO) - Train stations in France and Spain - Hotels, villas, and private accommodations 23. Can you pick us up anywhere in France or Spain? Yes - cross-border pick-ups are possible, including San Sebastián, Hondarribia, and the French Basque coast. 24. Do you provide child seats? Yes - child seats and boosters are available upon request with prior notice. 25. Is transportation included in all tours? Yes. All private tours include door-to-door transportation in a premium, fully licensed vehicle.
5. Itineraries & Destinations
26. What are the must-see villages in the French Basque Country? Our favorite villages include Sare, Ainhoa, Espelette, Bayonne, La Bastide-Clairence, Saint-Jean-Pied-de-Port, and the coastal gems of Guéthary, Bidart, Biarritz and Saint-Jean-de-Luz. 27. Can we combine coastal towns and inland villages in one day? Yes - this is one of the best ways to experience the region. A typical full-day tour covers both elegant coastal towns and traditional mountain villages, offering a perfect contrast. 28. Do you offer winery tours in Rioja or txakoli regions? Yes. We organize private tours to: - Rioja (Marqués de Riscal, López de Heredia, boutique wineries) - Txakoli vineyards overlooking the Cantabrian Sea 29. Do you organize food tours? Yes - our gastronomic experiences include: - Pintxo tours in Spain - Chocolate and ham tasting in Bayonne - Visits of cider houses (sagardotegi) - Exclusive meals with local chefs - Market tours and seafood tastings 30. What happens in case of bad weather? We adapt the itinerary with flexible indoor options such as: - Local museums - Cider houses - Cultural visits - Gourmet tastings - Artisan workshops Light rain is common here, and most tours continue comfortably with adjustments.
6. Practical Information & Travel Tips for Visiting the Basque Country
31. Is the Basque Country a safe destination for travelers? Yes. The Basque Country is considered very safe, both on the French and Spanish sides. We operate in peaceful towns, villages, and coastal areas where travelers feel comfortable at all times. We also adjust itineraries depending on weather, events, or accessibility to ensure a seamless day. 32. What is the best time of year to visit the Basque Country? The Basque Country is a year-round destination. Spring and fall offer mild weather and fewer crowds. Summer is ideal for coastal activities and village visits. Winter is a great time for food lovers, local culture, and quiet, authentic experiences. We operate tours 365 days a year. 33. Do you organize family-friendly tours? Yes - we regularly welcome families with children and teenagers. We adapt the pace, activities, and lunch recommendations to create an enjoyable experience for all ages. Child seats are available upon request. 34. Can you help plan restaurant reservations during the tour? Of course. We can arrange reservations at local bistros, Michelin-starred restaurants, traditional cider houses, or seaside seafood restaurants. We know the best places depending on your style and preferences. 35. Do you offer tours for cruise passengers (Bilbao, San Sebastián, Biarritz)? Yes - we frequently work with cruise guests looking for high-end private shore excursions. We provide port pick-up, flexible timings, and custom itineraries depending on ship schedules. 36. How far is the Basque Country from San Sebastián, Bilbao, or Bordeaux? Distances are short and ideal for day trips: - San Sebastián → Biarritz: 45 minutes - San Sebastián → French Basque villages: 45–60 minutes - Bilbao → French Basque Country: 1h30–2h - Bordeaux → Biarritz: 2 hours 37. Do you offer photography-friendly tours or scenic viewpoints? Yes. We know the best coastal viewpoints, mountain overlooks, hidden streets, and sunrise/sunset spots for unforgettable photography moments. We can design a route specifically for photography lovers. 38. Can you help design a luxury itinerary including hotels and special experiences? Yes - we frequently assist travelers with curated, high-end itineraries including hotels, gastronomy, exclusive visits, winery tours, and premium transfers. We collaborate with luxury hotels, private villas, and local partners to elevate each stay. 39. Do you offer airport-to-airport or city-to-city private transfers combined with a tour? Yes - many guests choose a “transfer + tour” format between: - San Sebastián → Biarritz - Bilbao → Biarritz or Saint-Jean-de-Luz - Bordeaux → Basque Country We can include scenic stops, villages, wineries, or lunches along the way. 40. Are your tours suitable for travelers who want to avoid tourist crowds? Absolutely. One of our core values is exploring authentic basque culture and hidden gems, away from crowded areas. We design routes that focus on local life, off-the-beaten-path villages, and intimate experiences with artisans and producers.
Ready to Explore the Basque Country?
Ready to Explore the Basque Country?
Ready to Explore the Basque Country?